Terms & Conditions

Last updated: May 7, 2026

These Terms & Conditions (“Terms”) govern all services provided by Toufan Auto Services Center. By visiting our workshop, booking services, or authorizing any repair work, you agree to these Terms.

1. ABOUT US

Toufan Auto Services Center is a professional automotive workshop based in Dubai, UAE, specializing in mechanical repairs, bodywork, painting, denting, diagnostics, and vehicle maintenance services.

Website: https://toufanautoservicescenter.com/
Location: Deira, Dubai, United Arab Emirates
Contact: +971 55 740 0594
Email: info@toufanautocare.com

2. SCOPE OF SERVICES

We provide a wide range of automotive services including but not limited to:

• Mechanical repairs and maintenance
• Engine diagnostics and repair
• Electrical system troubleshooting
• AC repair and servicing
• Denting, painting, and bodywork
• General vehicle inspection and servicing

All work is carried out based on the approved job card issued at the time of vehicle intake.

3. ESTIMATES & APPROVAL

• Estimates are based on initial inspection and reported issues.
• Additional issues found during repair will be communicated before proceeding.
• Any extra work exceeding 10% of the estimate requires customer approval.
• Approval via WhatsApp, phone, or in person is legally binding.

4. PAYMENT TERMS

• Full payment is required before vehicle release.
• We accept cash, card, bank transfer, and approved payment methods.
• Prices are subject to 5% VAT where applicable.
• Vehicles will not be released until payment is completed.

5. WARRANTY

• Mechanical & Electrical Work: 30 days workmanship warranty
• Bodywork & Painting: 6 months warranty on paint and finishing
• Parts: Covered by manufacturer warranty (if applicable)

Warranty does not cover accident damage, misuse, or third-party work.

6. VEHICLE STORAGE

• Vehicles must be collected within 7 days of completion notice.
• After 7 days, storage charges of AED 50/day apply.
• After 30 days, legal lien rights may be applied under UAE law.

7. LIABILITY

• Liability is limited to the invoice value of the service provided.
• We are not responsible for indirect or business losses.
• Delays due to parts or external factors are not our responsibility.

8. CUSTOMER RESPONSIBILITY

Customers confirm:

• They are authorized to approve repairs
• All provided information is correct
• Payment will be made in full upon completion

9. PRIVACY

Customer data is used only for service purposes and is handled securely in accordance with UAE standards.

10. DISPUTES

Disputes will be handled under UAE law and may be escalated to:

Dubai DET Consumer Protection Department

11. CHANGES TO TERMS

We may update these Terms anytime. The latest version will always be available on our website:

👉 https://toufanautoservicescenter.com/

CONTACT

Toufan Auto Services Center
Deira, Dubai, UAE

Phone / WhatsApp: +971 55 740 0594
Website: https://toufanautoservicescenter.com/
Email: info@toufanautocare.com